📄 Terms of Use – Pick True Fresh
Effective Date:25/07/2025
Welcome to Pick True Fresh (“we”, “us”, or “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.
🛒 Use of the Website
- You must be at least 18 years old or have parental consent to use this website.
- All personal information provided must be accurate, current, and complete.
- You are responsible for maintaining the confidentiality of your account login credentials.
🛍️ Orders & Transactions
- All products are subject to availability and price confirmation at the time of order.
- Orders placed through Pick True Fresh are legally binding upon payment confirmation.
- We reserve the right to refuse or cancel orders due to system errors, incorrect pricing, or policy violations.
🚚 Delivery
- Delivery timelines are estimates and subject to change due to location, weather, and stock availability.
- We will contact you if there are delays or substitutions necessary.
- You agree to be available at the provided address to receive your delivery.
🔁 Exchanges & Cancellations
- Pick True Fresh does not issue refunds, except in special cases governed by Tanzanian law.
- Exchanges are available for damaged, incorrect, or expired items reported within 24 hours of delivery.
- For full details, please refer to our [Cancellation & Exchange Policy].
🛡️ Intellectual Property
- All content, branding, and images on this website are owned by Pick True Fresh or licensed for use. Unauthorized use, reproduction, or modification is prohibited.
📱 Third-Party Links & Services
- We may include links to third-party websites or use third-party tools. We are not responsible for their content or privacy practices.
- Use of external services is subject to their respective terms.
🧩 Account Suspension
We reserve the right to suspend or terminate your account without notice if:
- You violate these Terms
- Engage in fraudulent, abusive, or disruptive activity
- Attempt to damage our platform or reputation
🌍 Governing Law
These Terms are governed by the laws of Tanzania, and any disputes shall be resolved through arbitration or Tanzanian courts.
📞 Contact Us
For questions or concerns regarding these Terms of Use, please contact:
📧 support@picktruefresh.co.tz
📞 +255 759 233 787